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Terms of Service

Effective 24 August 2026

In short: we sell two things. The Exit Readiness Score is free and generated automatically. The Exit Value Growth Plan is $999 USD, combines automated analysis with a consultation conducted by a person, and carries a 30-day money-back guarantee. This summary is for orientation only — the numbered terms below are the agreement.

These Terms of Service ("Terms") govern your access to and use of onpulsesolutions.com and the services offered through it (together, the "Services"), provided by On Pulse Enterprises Pty Ltd (ABN 87 686 271 938), trading as On Pulse Solutions ("we", "us", "our"). By using the Services you agree to these Terms. If you do not agree, do not use the Services.

1. What we provide

We currently offer the following. Each is described as it actually operates.

1.1 Exit Readiness Score (ERS)

A free online assessment. Your responses are analysed and the resulting score and commentary are generated automatically by software, including artificial intelligence. No person reviews an ERS result before you receive it. It is an indicative starting point, not advice.

1.2 Exit Value Growth Plan (EVGP)

A paid engagement, priced at $999 USD as a one-time fixed fee. It combines two distinct parts:

  • Analysis — benchmarking, modelling and drafting are performed with the assistance of automated tools, including artificial intelligence. This is what allows the engagement to be delivered at this price.
  • Consultation — the strategic session is conducted by a person, and the recommendations in your roadmap are reviewed and refined by a person before delivery. The consultation is not automated.

Delivery is normally within two weeks of your consultation. See our Privacy Policy for which categories of third-party AI provider may process data as part of this analysis.

1.3 Not professional advice

The Services provide strategic analysis and commercial opinion. They are not legal, accounting, taxation, audit, valuation or financial product advice, and no client relationship of that kind is created. Any figures, projections, ROI estimates or valuation ranges are illustrative and depend on assumptions about your business, your market and your execution. Outcomes are not guaranteed. You should obtain your own professional advice before acting.

2. Fees and payment

Prices are stated in US dollars. We accept Visa, Mastercard, American Express, Discover, PayPal, bank/wire transfer and ACH transfer. Fees for the EVGP are payable in advance. The fee covers the consultation, the roadmap and the investment scenarios described at the point of sale; there are no compulsory additional charges.

3. 30-day money-back guarantee

This section states, in the Terms, the guarantee we advertise. If you receive your EVGP roadmap and do not consider it was worth the fee, email us within 30 days of delivery and we will refund the fee in full. You keep the roadmap. You do not need to give a reason.

The following are the only exceptions:

  • Cancellation less than 72 hours before a scheduled consultation.
  • A refund requested after the consultation has taken place but before the roadmap has been delivered.

Refunds are made to the original payment method. Where the guarantee stated here differs from any other description of it, this section governs.

4. Your responsibilities

  • Provide accurate and complete information. Our analysis is only as good as the inputs; we are not responsible for conclusions that follow from inaccurate information you supply.
  • Ensure you are entitled to share any business or financial information you give us, including where it concerns other people.
  • Do not misuse the Services — no unlawful use, no attempt to interfere with, scrape at scale, overload or gain unauthorised access to the site or its systems, and no resale or redistribution of a roadmap as your own work product.

5. Content you submit

You retain ownership of the information and materials you submit. You grant us a non-exclusive licence to use them for the purpose of providing the Services to you, and for no other purpose. If you post content in any public area of the site, you grant us a licence to display it there, and you are responsible for it.

6. Our materials

The site, its content, our analytical frameworks, report templates and methodology remain our intellectual property. Your roadmap is yours to use for your own business purposes, including sharing it with your advisers, buyers or investors. You may not resell it or publish our templates or frameworks as your own.

7. Third-party services and links

Booking, payment, email delivery, analytics and parts of our analysis rely on third-party providers. We are not responsible for the content or practices of third-party sites we link to. The categories of provider we use, and what they receive, are described in our Privacy Policy.

8. Limitation of liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law or any equivalent law that applies to you. Where liability can lawfully be limited:

  • our total aggregate liability arising out of or in connection with the Services is limited to the amount you paid us for the Service giving rise to the claim; and
  • we are not liable for indirect or consequential loss, loss of profits, loss of business opportunity, or loss arising from a transaction you did or did not enter into.

Any claim must be brought within 12 months of the event giving rise to it.

9. Governing law and disputes

These Terms are governed by the laws of the Australian Capital Territory, Australia. If a dispute arises, contact us first — most issues are resolved at that stage, and the guarantee in section 3 is deliberately generous so that a dispute is rarely necessary.

If a dispute cannot be resolved informally within 30 days, it will be referred to arbitration before a single arbitrator, conducted in English, seated in Canberra, Australia. Each party bears its own costs unless the arbitrator determines otherwise. This clause does not remove any right you have to bring a claim in a court or tribunal where the law that applies to you gives you that right and it cannot be contracted out of — including small-claims and consumer tribunals in your own jurisdiction.

10. Changes to these Terms

We may update these Terms. Where a change materially affects you, we will give at least 30 days' notice before it takes effect, except where the change is required for security, to comply with a court order or law, or to describe new functionality. The effective date at the top of this page always reflects the current version.

11. Contact

On Pulse Enterprises Pty Ltd (ABN 87 686 271 938), trading as On Pulse Solutions
9 Moncrieff Street, Dickson ACT 2602, Australia
Email: info@onpulsesolutions.com